Built for Ordering Platforms

Scale Your
Ordering Platform
to New Heights

Ordering services platform interface

Power your ordering service with First Delivery's enterprise-grade platform. Manage thousands of orders, coordinate multiple merchants, and deliver exceptional customer experiences at scale.

25%
More Efficient
99.9%
Uptime SLA
Expert
Support

Trusted By Leading Ordering Platforms

Toast logo
Stream logo
Beyond Menu logo
Tarro logo
Bitesight logo
Onosys logo
V Grubs logo
OrderOut logo
GoTab logo
Techtris logo
Lunchbox logo
Toast logo
Stream logo
Beyond Menu logo
Tarro logo
Bitesight logo
Onosys logo
V Grubs logo
OrderOut logo
GoTab logo
Techtris logo
Lunchbox logo

One Simple API for All Your Delivery Needs

Our robust API and webhook system makes it easy to connect First Delivery with any system. Whether you need a custom integration or want to build your own solution, we've got you covered.

RESTful API with comprehensive documentation

Complete API documentation with examples, SDKs, and integration guides to help you get started quickly.

Real-time webhooks

Stay synchronized with normalized delivery statuses across our entire fleet network. Receive instant notifications for refunds, delivery status changes, driver location updates, and more.

Endpoints to automate workflows

Create merchants on-the-fly, cancel deliveries, request refunds, and much much more with easy-to-use endpoints to automate your delivery business.

API Example

Create a new delivery order

POST
/api/v1/deliveries
{
"merchant": {
"id": "m_123456",
"location": {
"dropoff": {
"full_address": "2166 E Norris St., Philadelphia PA, 19125",
"instructions": "Take me to the river, drop me in the water"
}
}
},
"delivery": {
"type": "scheduled",
"deliver_by": "2024-03-20T15:30:00Z"
}
}

Why Ordering Platforms Choose First Delivery

First Delivery solves the real challenges ordering platforms face every day. From reducing costs to expanding reach, we help you compete with the big players.

Fleet Aggregation

Tap into 30+ fleets covering North America and beyond. We normalize the data and workflows across all of the fleets we work with to simplify engineering and daily ops.

National Fleets include Uber and DoorDash
Catering Fleets include Dlivrd & DeliverThat
Plus local and merchant fleets
Fleet Aggregation
Dispatch Strategies

Dispatch Strategies

Create smart dispatch strategies that automatically assign orders to your drivers or trusted fleets like DoorDash Drive and Uber Direct—based on the rules you set.

Per Merchant Configuration
Enable Hybrid Delivery
Auto-Reassign Orders

Refund & Billing Automation

Request refunds in 2-clicks or via API. We make it stupid easy to automate your refund and billing procedures. We can handle even billing on your behalf to simplify as desired.

Refund and Ban Drivers
Per Merchant Delivery Fees
Expertise to Optimize your Ops
Refund & Billing Automation

What Customers Say About Us

Don't just take our word for it. Here's what industry leaders are saying about their experience with First Delivery.

"First has helped us optimize our delivery costs and streamlined our refund request process. Their team has been both supportive and strategic - from building our finance team custom reports to co-developing our delivery strategy to 2-3x delivery volume in 2025. Their stability, flexibility, and speed as a technology partner gives us confidence in FIRST to serve as our delivery dispatch backbone."
Rodney Cox
Chief Technology Officer

Ready to Scale Your Ordering Platform?

Join 150+ ordering platforms already using First Delivery to scale faster, operate more efficiently, and deliver exceptional customer experiences.

Enterprise-grade security
Quick setup
White-glove onboarding
Dedicated success manager

Talk to Our Platform Specialists

hello@firstdelivery.com
Book Strategy Call

Our platform specialists understand the unique challenges of scaling ordering platforms

Enterprise Guarantee: 99.9% uptime SLA, dedicated support, and custom onboarding included with all enterprise plans.